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Post by Jerry Mapes on Apr 11, 2006 14:39:40 GMT -5
We will continue discussions here untill the phpbb forums are operational.
If you do not have the same access here as you did at the phpbb site please PM or email me.
Note that some of the old boards here have been disabled, in other words if you cant see them they are not accessable and have been turned off. If you are a moderator or admin on the phpbb site and do not have same settings here pm or email me.
As for the Phpbb Forums,
The Server side SQL Database is still screwed up for a few accounts, K&K being one of them. No news from tech since last night about the progress other than "we are working on it."
Damage to the forum should not be anymore than what was experienced during the first crash on Apr. 2nd. But I can't guarantee this anymore. I was in the middle of the forum database backup when the second crash happened so it was aborted mid-stream. I had backed up the database about two months ago but since have found that it too was corrupted from the download. So if tech does something really stoopid like erasing the backups then we are screwed. We will have lost everything since the move.
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Post by rogatny on Apr 11, 2006 15:39:47 GMT -5
I'm such a luddite that I couldn't figure out my old password. Unfortunately, I think my email address has changed since I originally signed up here, and I no longer have access to my old email. Thus, I've re-signed up under a slightly different user name.
R.A.
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Post by Mythmere on Apr 11, 2006 18:57:18 GMT -5
I'm here, but we're so scattered that I doubt we'll really get much moving until the real Alehouse reopens for business, lost data or not.
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Post by wheggi on Apr 11, 2006 19:13:19 GMT -5
rrrrrrrrgh . . . system crash BAD!
- Wheggi
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Post by Jerry Mapes on Apr 11, 2006 20:54:43 GMT -5
RA check your PM/email I rese4t your old accounts password.
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Post by Rhuvein on Apr 11, 2006 21:05:32 GMT -5
This is one serious crash. Sorry the recovery is not going well. As an IT professional, these things really bug me, but there's alway something to be learned. I hope they can eventually recover!
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Post by TheDungeonDelver on Apr 11, 2006 22:17:45 GMT -5
For god's sake...it works like this: pull the most recent pre-crash incremental DLT, mount it, run a restore. PERIOD. These people are really jerking you around, Jerry...
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Post by AxeMental on Apr 11, 2006 22:20:21 GMT -5
Cool, at least this place works. ;D
Someone may need to hunt down the old guys and direct them here and OSU. Has this place been linked to at DF?
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Post by Jerry Mapes on Apr 12, 2006 10:43:37 GMT -5
Actually it has been a series of catastrophies. First on the Apr 2nd the SQL started getting wonky but it wasnt the SQL it was the FAT. By the time they realized it was was the FAT the the drive had been completely corrupted. Then as they were swapping in a new drive something damaged the drive controller hardware so they had to replace that as well. Then the OS drive crashed and it had to be replaced and reloaded. Then when the new restores from the client backups screwed up about 40% of the clients databases were messed up. Int he process of fixing all of this the new data drive wonked out again and they where back where they started.
The OS has been reinstalled, the client backups are being restored, and hopefully the restore will take. In the mean time they have completely pulled the server offline. I think this may be the reason it haas taken so long. Instead of just shutting it down and doing a full system restore on the server they were doing partial restores adhoc and between traffic and restores the server couldnt handle the task and just kept repeating the errors.
Here are the latest two announcments i have received.
Wednesday April 12, 2006 3:17am EST - Database restore
Our server technicians are working on the Mulroney server attempting to restore access to the databases for clients. We hope to have this error corrected and services restored as soon as possible.
We apologize for the inconvenience this is causing. -----
Wednesday April 12, 2006 - 8:50AM - Mulroney - Connectivity Issues
Our staff are currently aware of connectivity issues that we are currently experiencing on the mulroney server. Our network technicians are working on the server at the moment to restore functionnality to all services on the server. This should be resolved shortly. We thank you for your patience in this matter.
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Wednesday April 12, 2006 - 8:50AM - Mulroney - Connectivity Issues
Our Server Management team has replaced the primary drive on the system and is copying the client data from the old drive to the new one this morning as quickly as possible to ensure client connectivity is restored with the data just before this issue occured.
The system is still restoring the accounts from the odl drive and it is at about 30% now. after that all the backed up configuration material for cpanel apache etc will have to be pulled and restored to get everything working and back on their dedicated ip addresses (if they had one originally).
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Post by Semaj The Silent on Apr 12, 2006 13:04:13 GMT -5
Ah techies...the new high priests of the orthodoxy. I'm surprised they didn't mention readings from goat entrails.
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Post by Jerry Mapes on Apr 12, 2006 18:42:32 GMT -5
more from the provider
Wednesday April 12, 2006 - 12:27pm - Mulroney - Connectivity Issues
The system is still restoring the accounts from the odl drive and it is at about 65% now. after that all the backed up configuration material for cpanel apache etc will have to be pulled and restored to get everything working and back on their dedicated ip addresses (if they had one originally).
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Wednesday April 12, 2006 - 3:20pm - Mulroney - Connectivity Issues
The system administrators report that many of the accounts on the server have been restored and are not functioning correctly including mail/http/mysql serivces. They have also identified remaining accounts that need further attention to ensure that they are recovered correctly. Our team is reviewing these accounts and the data during the manual restore. We have also prepared a new hosting server for all account holders on the Mulroney.genwebhost.com server and will be migrated every account off the server to the new location in our new local datacenter. The migration process will begin once the mulroney server accounts are reactivated and our team is confident that we can capture the data off the server without interrupting client connectivity to the server.
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Wednesday April 12, 2006 - 4:20pm - Mulroney - Connectivity Issues
Our data-center has let us down, at this time we are currently migrating all accounts to our own in house data-center. Once this is complete we will be conducting a full restore on all accounts on a new server. It will take 8 - 16 hours to complete this, Our administrators are going to be setting up the configuration files first to get the websites up and running first, they will start appearing in alphabetical order.
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Wednesday April 12, 2006 - 6:17pm - Mulroney - Connectivity Issues
The migration to the new server is progressing well. We will continue to update this ticket throughout this recovery. Your patience is appreciated
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Post by TheDungeonDelver on Apr 12, 2006 20:08:31 GMT -5
Ah techies...the new high priests of the orthodoxy. I'm surprised they didn't mention readings from goat entrails. Who says we don't?
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Post by Jerry Mapes on Apr 12, 2006 20:45:23 GMT -5
my provider is too cheap for goats. they just get a free bucket of chicken guts every now and then from tyson
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Post by grodog on Apr 12, 2006 23:13:54 GMT -5
LOL. Good one, Jerry. Perhaps if we encouraged them by summoning some nightgaunts or soul eaters, they'd take their SLAs a little more seriously
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Post by Semaj The Silent on Apr 12, 2006 23:23:39 GMT -5
my provider is too cheap for goats. they just get a free bucket of chicken guts every now and then from tyson Let's hope they don't resort to pulling a Herbert West. These are desperate times... ;D
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